We’re excited about your visit to The Great Ocean Road! If you have not stayed with us before, here’s a few things you need to know.
Check in time is 3pm, unless otherwise arranged. Keys can be collected during business hours from the office that manages the property you have booked. We have 4 offices, located in Anglesea, Aireys Inlet, Lorne, and Apollo Bay. If you are unsure which office manages your property, please get in touch.
After hours key collection – If you are arriving after business hours please inform the office that manages your booking ASAP to pre arrange an after hour key collection.
Payments – Unless otherwise arranged, all payments are due before arrival. Keys will not be available to collect unless the property has been paid in full.
LINEN: It is clearly stated on each property listing if the property is LINEN PROVIDED OR LINEN NOT PROVIDED – HIRE AVAILABLE.
Check out the ‘What to bring‘ tab on our website for more on this
The property you are visiting is professionally cleaned. If it doesn’t feel this way, let us know right away and we will check it out.
The property is part of a small community. Respect is the key.
We want to make sure you have the best time ever. We also want to share our local knowledge with you so don’t be afraid to ask about our secret spot.
Remember you are staying in someone’s cherished holiday home so please show you care.
Once again, need anything, please let us know.